Frequently asked questions
Planning your first visit or returning for another great show, our FAQ section is here to help you feel prepared and excited for your experience at The Midland Theatre.
Tickets can be purchased online through our secure website 24 hours a day. Our Box Office is also open Tuesday - Friday, 9:00 a.m. - 4:00 p.m. to sell you tickets in-person or over the phone at 740.345.5483.
If a concert is held on a weekday, our Box Office stays open though the show, however, if a show is on a weekend, we will open two hours prior to a show to meet your needs.
We accept payment by American Express, Discover, MasterCard and Visa. You can also pay in cash at the box office. Sorry no checks.
When you purchase tickets, whether Online or over-the-phone, you have the option to have those tickets mailed to you or left in will call. If you ask to have your tickets mailed, they are typically mailed within 36 hours of your purchase. If you choose to leave your tickets in will call, they can picked up any time in the Box Office, which is open Monday – Friday, 9:00 a.m. – 4:00 p.m. The Box Office is open all day on the day of a concert. One hour prior to a show, the will call tickets are moved to the main entrance of the theatre when doors open. If you purchase tickets Online, the default method of delivery is will call. To receive your tickets, simply choose mail when you check out. There is no additional cost to have your tickets mailed. If you do not live in Ohio, your tickets will automatically be placed in will call.
Children 3 and under are not required to have a ticket, as long as they remain on a parents lap throughout the program.
This is in place to help deter ticket brokers from buying bulk tickets and overcharging our guests.
Seating charts are located within each event. You are able to select your seats when booking. Those who are members of our Annual Fund are granted early access to events and seating.
We offer gift certificates in the amount of your choosing. Please contact the Midland Theatre Box Office at 740.345.5483.
A group of 20 or more may purchase a maximum of 75 tickets per event at a 10% discounted rate(some shows may not be eligible).
When you visit The Midland Theatre and purchase a ticket, there is a fee that is attached to each one. We promise we are not using the money to get rich! There is a $5.00 fee per ticket, plus an additional $2.50 fee per ticket Online. Here we break it down for you:
$2.00 – Historic preservation fee (covers repairs and maintenance of historic building)
$3.00 – Ticket processing fee
$5.00 (Fee per ticket when you purchase over-the-phone or in-person)
$2.50 – Additional INTERNET processing fee
$7.50 (Fee per ticket when you purchase through our website)
At Theater, we take a strategic and community-focused approach to scheduling concerts. The Midland Theatre carefully evaluates several factors to select the most suitable date for a concert. These factors include artist availability, the theater's existing programming schedule, and key community events that might affect attendance. Additionally, we consider local school calendars, holidays, and cultural events to avoid conflicts and ensure maximum participation from our audience. Our goal is to select dates that not only align with the artists' tours and schedules but also enrich the lives of our community by offering accessible and enjoyable experiences. We strive to balance artistic integrity with community engagement, ensuring that each concert complements our mission to provide diverse and enriching entertainment to our patrons.
Ticket brokers will buy tickets and mark them up sometimes 300% or more and take advantage of your guests.